Research Conclusions
Participants perceived the construct of organizational effectiveness in political, not management terms and were generally hostile towards the Western bias that came with its use as a management tool in their organizations. NGO staffs utilized various elements of OE in the workplace, but generally were unable to bring about significant management changes using OE as a point of reference. The research was clearly context-specific. Western OE models do not adequately explain the way these NGOs function, nor do these management models seem appropriate or relevant to their daily activities. External geophysical-geopolitical pressures are constantly interacting with organizational goals, objectives and activities. The research generated many more questions, particularly the relevance, appropriateness and validity of applying Western models of NGO governance to developing country NGOs, especially at grassroots level.
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The Research
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